- We ship most orders within 2-3 business days or as noted on a products detail page.
- Minimum order is $100.00 Orders less than this are subject to retail pricing &/or service charge.
- All orders are shipped via the cheapest Ground service unless otherwise specified. Orders shipped using our standard ground shipping methods will normally be received within 3-7 business days from the ship date not order date.
- Orders may be received complete in the same box or may be received in different boxes. If more than one box is sent, UPS or other couriers may deliver at different times.
- Shipping costs: are not automatically calculated during checkout. Actual shipping costs will be determined and added to your invoice once the order is packed and ready to ship. This is standard wholesale business practice. Sorry we are too busy to pre-quote shipping for orders under $500
- Shipping quotes: can be estimated at www.eshipper.com Guess a box size and weight to get an idea.
- Pallet Shipments: Due to the high cost of transportation any wait time past 20 minutes will be charged for accordingly. An extra charge will apply per shipment if a power tailgate is used or you request inside delivery. Charges maybe charged at a later date from your order due to courier charge-backs.
- Customer is responsible for all shipping charges including Refused Shipments.
- Payment: It is advisable to let us keep your payment details on file for faster service. We cannot send your order to our shipping department without a form of payment already in hand.
- Local Customers can select Pickup as the shipping option and the order can be picked up from our warehouse at Surrey, BC. Please write a note in the order comments section telling us when you will be coming to pickup your order so we can have it ready for you.
- You are very welcome to browse our isles.
- All orders to the USA will be shipped by UPS Standard Ground
- No taxes are charged on any USA orders and most items are duty free.
- Canadian Taxes: General taxes are charged on all orders in accordance with Revenue Canada.
- BC Customers: You are responsible for giving us your PST # at the time of your first order, we will assume you do not have a PST # and charge it until told different. Refunds cannot be given on PST once your order has been shipped & Invoiced. (ordering online is not classed as invoiced) PST # looks like this 0000-0000
Monday to Friday 9am to 4pm
Pick up hours
Monday to Friday 9:30am to 4pm
Honk your horn or call shipping at 604.574.9093 when you arrive for curbside pickup