Shipping

Shipping Information


  • We ship most orders within 1-3 business days as noted on a products detail page. 
  • All orders are shipped via the cheapest Ground service unless otherwise specified.  Orders shipped using our standard ground shipping methods will normally be received within 3-7 business days. 
  • Orders may be received complete in the same box or may be received in different boxes. If more than one box is sent, UPS or other couriers may deliver at different times.  
  • Shipping costs: are automatically calculated during checkout and these charges are approximate. Actual shipping costs will be determined once the order is ready to ship. If the shipping cost is equal to or less than the amount calculated in the shopping cart, we will adjust it and ship your order, but if the shipping cost is greater than that estimated by the online shopping cart, we will contact you for your approval.  Once approved, the additional shipping cost will be added to your order.  
  • Customer is responsible for all shipping charges including Refused Shipments. 
  • Payment: It is advisable to let us keep your payment details on file for faster service. We cannot send your order to our shipping department without a form of payment already in hand.
  • Local Customers can select Pickup as the shipping option and the order can be picked up from our warehouse at Surrey, BC. Please write a note in the order comments section telling us when you will be coming to pickup your order so we can have it ready for you. 
  • You are very welcome to browse our isles.
  • All orders to the USA will be shipped by UPS Standard Ground


Taxes

  • No taxes are charged on any USA orders and most items are duty free. 
  • Canadian Taxes: General taxes are charged on all orders in accordance with Revenue Canada.
  • BC Customers: You are responsible for giving us your PST # at the time of your first order, we will assume you do not have a PST # and charge it until told different. Refunds cannot be given on PST once your order has been shipped & Invoiced. (ordering online is not classed as invoiced)   PST # looks like this 0000-0000

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